Free LumiQuest FXtra gel holder exchange program

Aug 16 2010
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FXtra Gel Holder with 8 Gels

A well-known manufacturer of accessories for hot shoe flash units, LumiQuest, has recently launched an exchange program to replace their FXtra gel holders that are currently in the field. The reason for the replacement is that many FXtra owners were unsatisfied with the tight fit of the holder on larger flash guns, such as Canon Speedlite 580EX II or Nikon Speedlight SB-900. The relatively big heads of these flashes make it difficult to use FXtra on them.

The images below show how the old and new LumiQuest FXtra gel holders fit onto Canon 580EX II flash. The old version is on the left, whereas the new design is on the right.

LumiQuest FXtra gel holder: original design LumiQuest FXtra gel holder: new design

Please note that the older version of FXtra does fit the larger flash heads, but not as comfortably as the new one. The newer revision wraps around a big flash head easier, which should satisfy all the users.

LumiQuest achieved the improvement by extending the inner part of the holder by about a quarter of an inch (6mm). The following image shows the difference.

LumiQuest FXtra gel holder: original vs. new design

The change in the design does not affect any other flashes: FXtra still works with all the smaller flash heads.

The official statement below provides you with the information about how to exchange your LumiQuest FXtra gel holder.

Official LumiQuest statement:

580 EX II and SB 900
Flash Owners
LumiQuest FXtra
Gel Holder Exchange Program

At LumiQuest, we designed our FXtra gel holder to be a universal fit; unfortunately, it was a very tight fit on some of the larger late model Canon and Nikon flash units.

We have recently re-designed our FXtra gel holder to be a better fit on those flash units, without compromising the fit on most other popular flashes.

We are offering a FREE FXtra gel holder exchange program to anyone who purchased an FXtra and was not satisfied with the fit on your flash.

To exchange your existing FXtra gel holder, here's all you have to do:

  1. Send the FXtra Gel Holder ONLY to:

    28540 Durango Drive
    New Braunfels, TX 78132

  2. Include a self-addressed stamped envelope (Standard letter envelope 9 1/2" x 4 1/8", .44 postage)

Please allow 7-10 business days for the exchange.

If you have additional questions please email us at [email protected] or call 1-830-438-4646

If you have any questions or comments, please post them below.